Chatting up chatbots/Everybody Lies

Chatting up chatbots/Everybody Lies

Synopsis: As more and more HR functions start to make use of chatbots to answer queries HR teams have to address a problem that didn't used to exist: what happens when someone is mean to something that isn't conscious? Yesterday I was chatting to an HRD about a possible change in their structure and approach. [...]

Field Of Beans – If You Build It…

Field Of Beans – If You Build It…

Synopsis: Why having values is tricky but, lacking them is far worse At the weekend someone I respected posted a view on something that I didn't agree with. I think we broadly want the same outcomes, but they are absolutely adamant that a change should come about that I'm not sure of. They posted it [...]

Executive Function and Low Functioning Executives

Synopsis: a couple of thoughts on fatigue, quality of thinking and modern work that I can't be bothered to reference properly. In Utopia for Realists by Rutger Bregman he references a theory by Shafir and Mullainathan that 'Scarcity consumes you, you're less able to focus on things that are important to you'. Their theory addresses [...]

Applicants – and Paintings Without Prices

Applicants – and Paintings Without Prices

Synopsis: A short piece on value. If you ever get a chance to walk around an exhibition at an auction house it is an odd experience. The exhibits have a guide price - and you are essentially being told what holds more value than other things. The ugly piece that you can't work out the [...]

How different would it look if…

How different would it look if…

Synopsis: short read on interpretation of performance and motivation. Deals with how to agree that someone is underperforming (there is no strengths based thinking in this blog, it's about agreeing it is going wrong...) One of the hardest challenges in organisations - and indeed society - is where two people have available the same information [...]

Welcome people well – then tell me

Welcome people well – then tell me

Synopsis: a short request for a practical change in language. Easy to make happen. Change 'onboarding' to 'welcome' then let me know. In 2017 I wrote that there must be a better name for the process of welcoming someone to an organisation than 'onboarding'. Onboarding is a process. A welcome is something you experience. And [...]