Christmas lights and credit

I worked for an organisation a long time ago that paid the last few thousand pounds needed to meet a city’s fundraising target for lights. We weren’t the biggest donor by a long way but the local press gave us the headline of ‘X steps in to save Christmas’. It’s very easy to value that final step over all of the ones before – when in fact other people may have started the hard work or indeed contributed more.

It’s a very human thing to do. If a football team wins 2-1 the credit goes to the scorer of the last goal – the winner – when we know that if the first goal wasn’t scored nobody would be in a position to score the winner. We weigh the last leg differently.

I went through a period a few years ago of being stalked/contacted by headhunters trying to get me to work for a particular FS firm. My feedback to them was always the same…

That organisation will eat up HR professionals who all do a good job but can’t get it done. It’s just too big. Then one day someone will finally finish the job and get the credit – whilst everyone is forgotten. There will be one person who finishes the job – and the sweat and effort of other people will be ignored. I don’t fancy that.

The next time that you are making a change – or running a project – make sure that you aren’t just putting the final lights on the tree and flipping the switch without recognising how we got there. If you are recognising a team effort then really recognise the team – past and present.

One about pedestals

This will probably be my only World Cup blog. I’ve avoided using a football term in the title to hopefully avoid the accusations of clickbait. My last blog was on what behaviour we excuse due to being far too generous to people with charisma. This is about a similar theme… Generally I think there is a bit we can learn from sport – but if you are listening to a top athlete telling you how to run a business it’s always worth checking how well they’ve run a business – specifically one that isn’t based on them being a former top athlete.

There is a link between star performance and character that is assumed and unhelpful. Following Ronaldo’s hat trick in the opening round of the World Cup there were a number of pictures/videos shown of Ronaldo with two children looking up to him. Those pics were accompanied by text talking about role models and heroes. How important it is for people to have someone to look up to.

Ronaldo had been convicted of tax evasion on that same day and given a two year suspended sentence.

I wouldn’t want my child looking up to him just because he can take a free kick or even because he has a great work ethic.

Football is/was supposed to be a sport of the people, yet here we have one of the world’s richest athletes failing to pay tax and this comes hot on the heels of refusing to acknowledge the contribution of a colleague (Gareth Bale) in winning Real Madrid’s latest trophy. Yet he is still a hero… This is what a hero sounds like…

“Who has the most titles and who has the most goals? The Champions League should change and be called the CR7 Champions League.”

“I have won five and I am the top goalscorer again, so I cannot be sad.”

Ungracious, selfish, uncaring and law breaking. They aren’t typical traits of a good role model – but as long as he can take a good free kick…

We need to be careful with our role models. We need to help others reflect on them too – both in and outside of work. Do people stand in awe of people who are ‘successful’ or think about whether they did it the right way. Understanding the flaws and composition of our role models is as important as anything else.

Pick your friends, fights and role models carefully.

(and I know he does a lot of good work for charity…)

The Goblin King Discount

If you watch the film Labyrinth then you will see David Bowie stealing a baby away and then telling a 15 year old girl that the baby only gets to go back home if she submits to his wishes. Let that one sink in.

I ask for so little. Just fear me, love me, do as I say

Ah… The romance.

Apparently the film folk are talking about a reboot – but I think we all know that if that overall concept was pitched in isolation for the first time today it wouldn’t get very far. It is, at a base level, creepy. Two doses of ‘child in peril’ isn’t very likable.

However… I dare you not to enjoy Magic Dance

And I dare you not to enjoy David Bowie in this.

Because it’s David Bowie. And that man had a charisma rivalled by few.

My contention is that we let people get away with more if they are charismatic. We let people get away with more if we can frame other elements of their contribution in a more positive way. We don’t see Labyrinth as super creepy because it’s Bowie. We are distracted – and we want to be.

“Oh, that’s just x being x” is a story that’s easier to tell than facing into the problematic nature of the Goblin King. All too often we afford societal and organisational Goblin Kings a mental discount to keep them within our own frail boundaries of acceptability.

Perhaps the Arctic Monkeys articulated this double standard most clearly in A Certain Romance

Well over there, there’s friends of mine
What can I say? I’ve known ’em for a long long time
And yeah they might overstep the line
But I just cannot get angry in the same way

We are human beings. I’m describing human nature. This is a reminder, not a revelation.

But as leaders or working within HR I don’t think we can just allow for the Goblin King Discount these days (if we ever could) and as catchy as their Magic Dance might be.

Books and learning

Over the past few weeks I’ve been gradually moving my ‘business books’ into the office. I operate a lending library (and have for a number of years) where anyone can borrow a book if they

i) promise to return it

ii) leave it for me to put it back in its proper place (they are classified by interest/area and then broadly by thematics within that, I’m a geek)

I’ve had a few books go missing over time, including a couple that had sentimental value, so there has been a cost. Also books are heavy – so it means many mornings of carrying a very heavy rucksack to work – my aching back is current cost.

The benefit is that I love being surrounded by books and I love helping others either learn or just enjoy. I also think that books help build relationships – you have shared mental models and stories that can be shorthand for explaining situations. Our comms lead has just returned a book, then followed up with an email full of ideas they would like to test. That is the kind of thing that really brightens my day – and all I have to do to enable that is have books about.

My default position on the often asked ‘Who is responsible for people’s development in work?’ is that as a bare minimum the organisation is responsible for signposting the opportunity and making it accessible. A big pile of books and an email to colleagues to say ‘help yourself’ covers that off.

I don’t read enough these days. Or I read less. And I was pondering on how when you have read past a certain point concepts simply become an amalgam. I don’t know (sometimes) whether what I’m saying is something someone told me or I read or I’ve experienced. Recently I’ve taken on some business areas that I’ve had less direct experience with – and I find myself revisiting techniques and analysis that I can’t remember the source of at all. Frameworks out of thin air.

Early in my career I could remember which author gave me which insight. Now my mind is a jumble sale of concepts and I often ponder as to whethermy beliefs are a patchwork quilt from that jumble sale – fragmented and largely unplanned.

Books remain beautiful to me. I’m not fussed about whether you are using a kindle or picking up a hardback – what matters is that you are open to new ideas and concepts and that you never lose that love.

Books are cool.

Convenience will prevail

One of the most important elements of the way we think and choose is that our stated long term preferences simply aren’t always aligned with our immediate actions. I’ve just been reading a piece on the future of gaming services and it contains a CEO stating “Convenience will prevail”. There is a worrying and profound truth bundled in those three words.

I’m sure that as you are reading my blog you must be a wonderful person. You do the right thing. You stand up for the weak whenever you can. You challenge inequality every single day. You are an ethical consumer. Any excess income gets diverted to worthy causes. You eat healthily. You make sure you follow the news so that you don’t accidentally watch a film that might tacitly show support for abusers. You keep a balanced view on things and avoid faux outrage (or even judgment) until you possess all the facts. I get that you are great.

I guess the problem must be everyone else because it seems that we have a combination of short term thinking and convenience driving aspects of our group behaviour from tech choices right through to climate change that leaves us in a very tricky place.

I see people trying to do right – yet I see our aggregate societal movement too reflective of convenience rather than the ‘right’ that is described. It’s tricky. It’s particularly tough to know how much leeway we can afford in order to indulge ourselves now without understanding the future cost – that cost that accrues to ourselves and generations to come. It’s tricky and it’s challenging and hard to work out.

So I’m going to have a sausage sandwich and just sit on the sofa for a bit. I guess convenience will prevail.