I love the L&D profession. I know great people doing great work in enabling organisations and people to flourish. I also lament, at times, the profession’s ability to progress its own thinking and activity and a reliance on outmoded methodologies or thinking.
I say ‘lament’ because I don’t think in the time I’ve been involved in the sector I’ve met anyone that I didn’t want to do a good job, but there are things that set apart some of the best folk I’ve come across
Openness to challenge – they are willing to be proved wrong and change their approach and thinking when they get new information. They learn
Critical thinking – it is linked to the above but they poke and prod at ideas and information from different angles. They seek out new information to challenge their thinking and they use logic, rather than just emotion. Importantly they balance their own experiences and external research/evidence.
Breadth of ambition – they want people and organisations to do well. They understand what the organisation they support needs to do to succeed at a level beyond what happens in traditional chalk and talk
A feel for people – they normally can relate to people and get them to open up. They want to help and they find ways to do so – either at an individual or organisational level
They make the complex simple – they don’t use technical or new funky terms to create an aura of credibility. They want to be accessible and relatable to create credibility through results. There’s a depth of knowledge, but it surfaces in accessible forms.
They aren’t all on Twitter/social media – I love Twitter, I learn from people on there the whole time, there is a really good community there. But I know people delivering great results who either hate it or have only a passing interest in it. To anyone saying that you can’t do a good job in this line of work unless you are active on social media I simply say ‘bunkum’
Bravery – they are brave enough to explore, to challenge and to be wrong. Often they aren’t wrong. I’m all for this narrative about failure being occasionally acceptable, but it is still supposed to lead to success (last time I checked)
They love lists – if you have reached this far you might just be brilliant.