What have you done for me lately? 

I just picked up on this quote here  I spent Saturday with some of our volunteers talking about how we might evolve our local networks and communities. We've made real progress in our relationships with our volunteers in this area - and I know this because people keep on stopping me to tell me that we [...]

Outcomes drive and Kenny Dalglish 

I remember hearing a story about Kenny Dalglish. It may or may not be true. It may or may not be about Kenny Dalglish. It goes a bit like this.  At the very successful Liverpool side of the 1980's a new player joins the squad. He notices that Kenny Dalglish isn't in training and asks [...]