There is a lovely line that Aaron Sorkin has recycled a few time in his scripts. You can find a brilliant video of his recycled lines here.
The line is “Don’t talk to me like I’m other people”
It’s normally uttered by a character angered that they are being treated as though there is no history between them. As though there is no trust. As though there is no real understanding.
Too often I’ve seen and heard superficial observations of motivation in the workplace that don’t really get to the heart of that individual’s values. We treat them like motivations are consistent across groups of people.
Tim is upset. The conversation is then about why someone in Tim’s position would be upset.
It should be about what we know about Tim.
Don’t talk about Tim like he is other people.